FREQUENTLY ASKED QUESTIONS
While we strive to ensure that the product you receive closely matches the picture, there may be slight variations due to factors such as manufacturing processes, lighting conditions during photography, or slight design improvements. Rest assured, we make every effort to deliver a product that meets or exceeds your expectations in terms of quality and appearance. If you have any concerns upon receiving your order, please don't hesitate to reach out to our customer service team for assistance.
You can view your sales receipt:
1. Email: Check your inbox for a message from the retailer.
2. Account: Log in to your account on the retailer's website or app.
3. Confirmation Page: Save or print the confirmation page after purchase.
4. Paper Receipt: Keep the receipt if you made an in-store purchase.
5. Customer Service: Contact them if you need assistance locating your receipt.
To return an item:
1. Check the store's return policy.
2. Gather receipt and original packaging.
3. Contact the retailer via phone, online, or in-person.
4. Provide necessary details.
5. Choose return method (mail or in-person).
6. Pack and send if returning by mail.
7. Track return if applicable.
8. Await confirmation and refund.
9. Check refund status.
10. Follow up if necessary.